Italian Weekend Escape – Terms & Conditions
Booking & Payment
The total cost of the experience is $2,399 NZD per person (twin share).
If you wish to have your own room, a single occupancy supplement of $350 NZD applies.
To secure your place:
A 20% deposit is required at the time of booking.
The remaining balance is due no later than 28 days before the event.
All prices are in NZD and include GST.
Your booking is not confirmed until the deposit has been received.
Cancellations & Transfers
Deposits are non-refundable unless the event is cancelled by the organisers.
If you cancel within 30 days of the event, we will do our best to resell your place. If successful, a partial or full refund may be issued at our discretion, but this is not guaranteed.
You may transfer your booking to another person up to 7 days before the event, provided you notify us in writing.
Itinerary Changes
We reserve the right to make reasonable changes to the itinerary due to weather, availability, or other unforeseen circumstances. Any changes will be communicated in advance wherever possible.
Dietary Requirements
Please notify us of any dietary requirements or allergies at least 7 days prior to the event.
While we’ll do our best to cater to all needs, we cannot guarantee an allergen-free environment.
Accommodation
Accommodation is based on twin-share. A single supplement applies for solo travellers requesting their own room.
Check-in and check-out details will be confirmed in your pre-arrival information.
Travel & Insurance
Guests are responsible for travel to and from the event location.
We strongly recommend travel insurance to protect against illness, disruption, or personal emergencies.
Photography & Media
Photography or filming will only take place with your prior approval. Any content captured will not be used for promotional purposes without your consent.
If you prefer not to be photographed or filmed, please advise us in writing prior to the event.
Liability
Participation is at your own risk. The organisers accept no responsibility for loss, injury, or damage incurred during the experience.
Guests are expected to behave respectfully toward staff, fellow attendees, and host venues at all times.
Minimum Numbers
This event requires a minimum of 6 confirmed guests to proceed. If minimum numbers are not met, the event may be rescheduled or cancelled, and any payments made will be fully refunded.
Organiser Information
This experience is organised by Secret Sauce Limited, trading as Bay of Plenty Eats. All bookings, payments, and correspondence are managed under this entity.
Health & Safety
By attending this event, you agree to follow any health, safety, and wellbeing instructions provided by the organisers or venues involved. You are responsible for your own safety during the event and any optional activities you choose to undertake.
Personal Belongings
All personal property is the responsibility of the attendee. Secret Sauce Limited accepts no liability for loss, theft, or damage to personal items during the event.
Third-Party Services
Elements of this experience are delivered in collaboration with trusted third-party providers (e.g. accommodation, chefs, transportation, tours). While we work only with reputable partners, Secret Sauce Limited is not liable for actions, omissions, or service failures of these independent operators.
Force Majeure
We shall not be held responsible for any failure or delay in performing our obligations due to events beyond our reasonable control, including but not limited to natural disasters, acts of government, travel disruptions, public health emergencies, or extreme weather.